Privacy Policy

Last Updated: February 16, 2026

1. Overview

This Privacy Policy explains how Titan Realms (“we”, “us”, “our”) collects, uses, and protects your information when you access our websites, game services, and related products (the “Game” or “Services”).

2. Information We Collect

We collect information in the following categories:

Account Information

  • Username and email address
  • Password (stored in encrypted/hashed form — never stored in plain text)
  • Security metadata (e.g., login timestamps, authentication logs)

Profile & Settings

  • Display name, avatar, cosmetic selections, and preferences
  • Language, UI preferences, and gameplay settings

Gameplay Data

  • Kingdom progress, inventory, achievements, matchmaking/activity history
  • Gameplay statistics used for balancing, anti-cheat, and stability diagnostics

Payments

  • Purchases are processed through third-party payment providers (e.g., PayPal / Xsolla). We do not store full payment card details.
  • We may store purchase identifiers, entitlement flags, and receipt metadata necessary to grant items.

Technical & Security Data

  • IP address, device/browser information, basic diagnostics, crash logs, and server logs
  • Security signals used to prevent abuse, fraud, and unauthorized access

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Services
  • Create and manage accounts, authentication, and security
  • Process transactions and deliver purchased content
  • Send important service updates (e.g., security notices, downtime, patch notes)
  • Improve performance, stability, and gameplay balancing
  • Detect and prevent cheating, fraud, and abuse
  • Provide support and respond to requests

Where required, marketing emails/newsletters are only sent with your consent, and you can opt out at any time.

4. How We Share Information

We do not sell your personal information. We may share limited data with:

  • Payment processors (e.g., PayPal / Xsolla) to complete transactions
  • Service providers (hosting, analytics, content delivery, security) to operate the Services
  • Legal authorities where required to comply with law or protect rights/safety

When sharing is necessary, we limit access to what is required to perform the service.

5. Data Security

We use reasonable technical and organizational safeguards, including:

  • Encryption in transit (TLS/HTTPS)
  • Hashed password storage (e.g., bcrypt or equivalent)
  • Access controls and least-privilege principles for staff
  • Monitoring, logging, and abuse prevention mechanisms

No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard practices.

6. Your Rights & Choices

Depending on your region, you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your account and associated personal data
  • Withdraw consent for marketing communications
  • Request a copy/export of certain data

To make a request, contact us at privacy@titan-realms.com.

7. Cookies

We use cookies and similar technologies for authentication, session security, analytics, and preferences. See our Cookie Policy for details.

8. Children’s Privacy

Titan Realms is not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

9. Data Retention

We retain personal data only as long as needed to provide the Services and meet legal, security, and operational requirements. If you request account deletion, we aim to remove personal data within a reasonable timeframe (commonly within 30 days), except where retention is required for legal compliance, fraud prevention, or security.

Certain data may be retained in anonymized or aggregated form for analytics and performance reporting.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. If changes are significant, we may provide additional notice.

11. Contact

For privacy questions or requests, contact: privacy@titan-realms.com